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Capabilities · Arrival logistics

Arrival & departure logistics

A program’s first and last impressions are often made at the airport. LATOUR coordinates the complete arrival and departure process — from passenger reception and baggage to transfers and onward connections — ensuring a smooth transition into and out of the program.

What we handle
01

Meet & greet

Personalized airport reception, assistance through arrival formalities and coordinated transfers into the program.

02

Arrivals at scale

Staggered flights, large manifests, luggage coordination, multiple vehicles, and simultaneous passenger movements managed as one operation.

03

VIP handling

Personalized airport assistance for executives, VIP travelers, and guests requiring additional attention.

04

Baggage Coordination

From individual luggage assistance to large group movements, baggage is tracked and coordinated alongside passenger transfers and onward travel.

05

Onward connections

Coordination of domestic flights, regional transfers, and connecting services to keep each stage of the journey aligned.

First to last impression

Why it sets the tone

Arrival is where planning becomes experience. After a long journey, guests expect clarity, recognition, and a smooth transition into the program. Behind that simplicity are manifests, luggage, vehicles, flight monitoring, and teams working in coordination — ensuring every guest is accounted for from arrival through departure.

Start a program

Let’s build it

Tell us what you’re planning, and we’ll show you how it runs. Whether it’s a first proposal or a detailed brief, the conversation starts the same way — with a real operator who knows the ground.

What to send us

A few lines are enough to begin: the kind of program (incentive, conference, retreat, VIP, or cruise support), approximate group size and dates, the regions you have in mind, and what success looks like for you.

Office
Santiago, Chile
Puerto Natales, Chile
Regions you have in mind
We’ll respond personally.